Tag: The Loft

28
Sep

Professional Service Websites – 7 Tips

Where to start when building that website for your firm can be a bit daunting. We thought, we’d take a moment out of our day and see if we can help? 

These are 7 tips to help those who are considering how to build their next professional services website or those who simply want to refresh what they currently have.

1. START WITH CONTENT

Many traditional website designers used to create layouts, structures and then create content to fit. We suggest the opposite – create the content first- and create a responsive structure to suit. The reason being is that content list can be a bit daunting and sometimes it is difficult to know where to start? The list may include – staff bios, service benefits, specific methodologies, images, news items, etc. It may include information on culture, values, vision, etc. Get all the information down in one place – post-it notes, scrap sheets of paper, etc. Anywhere, you can look over it all in one go.

Then work out what’s important? Prioritise which bits of content you want to emphasise? These are the bits where you use professional photography, copywriting or even video. By starting with content, you build a more user-friendly site and are more in control of the areas of your company that draw the most attention. Another really great tip is to use leverage and use the images, videos or articles (content) to share on Social Media channels such as LinkedIn, YouTube or Twitter – obviously a critical part of your digital presence.

2. PEOPLE, PEOPLE, PEOPLE

Professional services are all about people and relationships – your website should be big on this. Bring your people to life online, this usually means – great images of your staff, personal stories, anecdotes, anything that builds the human story. Some like technical but most don’t so keep specialist information in a separate place to more general information.

The simple act of creating a simple clean layout with just the right amount of information that a client needs to know is an effective way to build a good professional site.

3. TESTIMONIAL SHEET

Not just a website one, but definitely one that will enhance any Business Development activities – the client testimonial sheet. Many professional firms are wary about publishing testimonials, especially on their website, in fear of having their clients poached. We believe that showing others that you do a good job is more than worth the risk.

The most significant improvement to our sales process has been the introduction of a ‘client and testimonial sheet.’ More testimonials gives you greater credibility. You cannot have too many of these. Have them on your website but also a simple doc or PDF file to E-Mail to show new people that you are trying to do business with can be helpful.

We don’t believe you can really have enough testimonials.

4. BESPOKE REQUIREMENTS

Most organisations will have services that are similar if not completely identical to their competitors. Whether it is advising on selling a business, providing an insurance specification or creating a will – we nearly all do the same things on paper. However, ‘it’s not what you do but the way that you do it.’ Being able to talk authentically about the differences demonstrate greater value-add and will help you stand out compared to others.

5. TELL A STORY

As a follow-up to the last tip. Your website should have a basic message, theme or a range of ideas that differentiate you in the marketplace. 95% of professional service firms rightly say that client-service is at the heart of their offering – this is a good message – but when everybody says the same thing, you may want to consider going a little further.

How do you serve those clients better than everybody else? Are you faster? More dynamic? More friendly? More precise? Do you have more specialised knowledge? More useful partnerships? A joined-Up Approach? Obsessed about the detail? Pick a couple of ideas and tell a few stories either with your web-copy or images that will help to emphasise and bring these ideas to life.

6. MAKE CONTACT EASY

A very, very simple one but something which can be neglected at times. It is YOUR duty to ensure that the person looking at your content can reach you easily. This means contact details in all the right places – on the home-sliders, on the menu, an easily-accessible contact-page, a good quality enquiry form, social media links or numbers directly to partners. You decide what that line between ‘accessible’ and ‘desperate’ is but it should never be a chore to contact any organisation. Otherwise you don’t deserve the business.

7. CONTEXT

Professional services are all about reputation and relationships. The majority of your clients will have come through referrals.

Try wherever possible and with whatever means to tell a story – even a short one about the kind of service you provide? There are so many tools out there such as video which allow you to introduce a little more of the human side of yourself. Take a chance and get yourself out there. You’ll be one of the few that do and fortune favours the brave.

If you’d like some help – contact us >>>

Benedetto

BB

Benedetto is an enthusiastic Creative and Business person.

‘Design with soul’ may be the company tag-line, but to Benedetto, it is also a way of life. He believes that creative and commercial enterprise is about purity of thought, honesty of construction and boldness of execution.

He believes in bringing out the true essence of human endeavour and considers his job of articulating the great work of people and companies an absolute privilege.

His journey has taken him from a career in car design through to his current role as the Founder of the loft, a design and branding studio based in Glasgow.

He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.

25
Sep

‘1000 songs in your pocket’

1000songs

Creating a brand is a never-ending job, there are many things to be done – getting the messaging right, building your digital presence, ensuring there is consistency through all the channels, getting buy-in from multiple stakeholders, etc, etc.

And with each of those questions.

Do we do a new website? Is it time for an E-Mail campaign? Shall we revise the photography of the team? What shall we do with social media?

Where do we start???

At the loft, we believe that the question is usually more important than the answer.

Once you have a clear idea of the question you are asking, you suddenly have a focus and a much wider range of options to play with. And that question is always, always, always better when it starts with people and the type of relationship you want them to have with your brand.

Great questions are the first part of great solutions. Here are some great examples.

“We want to increase our sales with existing customers in Canada because we have the operational capacity to serve more people out there.”

“We have a brilliant opportunity for clients who are looking to scale and we want them to know about it so they can take advantage of it immediately.”

“We want to build a brand so well-known that customers have heard off us before we’ve even finished telling them our company name.”

“We want our customers to benefit from the full suite of services available with our software.”

“We want to do something to unite our team and show the outside world our company is on a new and exciting path.”

Each of the outcomes above have come from projects we’ve worked on – questions that we’ve developed with our clients.

They’ve come from people and brands we’ve worked with -helping them to build better relationships with their customers, suppliers or staff – helping them to achieve their commercial goals.

Strong and worthy questions based around people can only lead to effective solutions. As a company, we wholeheartedly believe in ‘pleasing results over pleasing methods.’

One other person who believed in this was Steven Jobs, and after having read his book, there are similarities.

What made Apple great in the first place? FaceTime gave people easy face-to-face video calling, the original I-Phone gave people an ‘internet communicator, revolutionary mobile phone and I-Pod all in one device.’

And my personal favourite – ‘A thousand songs in your pocket.’

When Steve Jobs presented the original i-pod in 2001, he had a slide which showed the question he asked his team to answer? How can we make a device that gives our customers a 1000 songs in their jeans pocket. What a great question. One which was relevant, worthy and had people at its core. Unsurprisingly, a brilliant start to what became a completely game-changing product.

Like Apple, solutions also have to be flawlessly executed and there has to be a commitment to answering the question properly but nothing will help you achieve successful outcomes quicker.

Not sure about the answer? Think again about the question.

Or we’ll happily help – contact us >>>

Benedetto

BB

Benedetto is an enthusiastic Creative and Business person.

‘Design with soul’ may be the company tag-line, but to Benedetto, it is also a way of life. He believes that creative and commercial enterprise is about purity of thought, honesty of construction and boldness of execution.

He believes in bringing out the true essence of human endeavour and considers his job of articulating the great work of people and companies an absolute privilege.

His journey has taken him from a career in car design through to his current role as the Founder of the loft, a design and branding studio based in Glasgow.

He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.

23
Sep

6 Things I’ve Learned

A few days ago, it kind of felt like I was the only person in the world working. A combination of Glasgow Fair, staff being on holiday and the whole South Block Building having a bit of an empty eeriness to it. As I worked away – I couldn’t help but be distracted with a conversation I had with our team the day before. I asked them to take some time and study each other to look for just one thing that they thought they admired and could bring into their own games to be that little bit better as professional designers.

Of course – as I asked this of them – my mind raced to some of the brilliant lessons, ideas and habits I had picked up from colleagues, mentors and some  inspirational people that I had listened too in previous years and how much certain ideas had helped me.

I’ve credited the people who shared these wonderful ideas with me at the end, and they are in no particular order. But for keen followers of Scottish Business – you can probably guess who said what?

“People don’t care how much you know, until they know how much you care.” Quite possibly my favourite bit of advice and one that completely transformed my attitude to sales, customer service & business in general. I was the guy that would arrive at the client’s office or boardroom and send the prospect to sleep with 40-50 slides of what they were doing wrong and if they only, only listened to me – they could do it so much better. I am sure my arguments were intellectually sound but you can probably guess how much business I won. A big fat zero. I got used to hearing ‘don’t call us – we’ll call you.’ Once I learned to shut-up and learn what the client was wanting to do and spend my energies helping them to find a solution to their challenges that we started to get some movement.

As a neat follow-up – “Don’t sell to the company, serve the individual.” Maybe not the exact words but the message was similar to the previous one. You have to look after the individual and not the entire company – unless your proposing a company strategy – that is their business and not your problem. Have faith that the person you are looking to work with understands their company and their requirements better than you ever could – you must remember that it is a human that signs off the order at the end of the day and you had better build a rapport with them. The better you serve and understand them – the more quickly you’ll be trusted with more.

“Don’t take health advice from a doctor that is always ill.” Another brilliant one – it is amazing how much we open our minds to the opinion of the day or the person that shouts the loudest. Quite simply – if you want to be good at sales – learn from or ask somebody who is good at sales, if you want your company to be financially robust, ask somebody who has a financially robust company, if you want rapid growth – ask somebody who has done it. There are so many talkers, gurus and ‘thought-leaders’ out there. Analyse their results in a particular area and decide for yourself whether that is what you want for yourself in that area. Otherwise, question any advice they give you.

“Go out and speak to 100 customers now!” Absolutely brilliant – it is amazing how often we fall off-track by falling-in-love too much with our own products and services. Brutally honest feedback from customers is usually the much-needed bringing back down to earth that helps us all to improve our businesses and get better.

“Treat your clients budgets as if they are your own” I think this one is absolutely brilliant for anybody that wants to build long-term relationships with their clients, and long-term business is usually the holy grail. If you are prudent and offer value to your clients in the short-term, you will more likely to be trusted with more in the long term.

“See your business in three time-zones. Too many short-term decisions and you’ll make less mistakes but never grow, too many long-term decisions and you’ll never get any momentum and you need momentum. You have to work to succeed in the present day, a month ahead and in a quarter’s time.” This one was a real eye-opener about the importance of balancing long-term and short-term success.

And finally, a little analogy that I absolutely love…

“Building a rapid-growth business is a bit like building a racing car. You want everything to be poised on the absolute limit. If you put too much horsepower in one go, you’re going to blow everything at the same time – there won’t be adequate cooling, the tyres will blow, the suspension won’t cope – it will be an absolute mess and you won’t know what to fix first. Go the opposite direction and over-engineer each of those things for power you don’t yet have – and you’ve got a tank and not a race-car. I think there are a couple of messages here – firstly, do everything in logical increments – do them quickly – but have some kind of order. And fix today’s problems today and worry about tomorrow’s problems tomorrow – if you’re really going to go fast – there will be new problems for you to solve every single day.”

I absolutely love these and hope some of my fellow entrepreneurs find them handy too.

A huge thank you to (and these are in no particular order…)

Jim Duffy, E-Spark
Stuart Macdonald, Seric Systems
Jim McColl, Clyde Blowers Capital
Bob Keiller, Ex Wood-Group
Colin Robertson, Alexander Dennis
Iain MacRitchie, MCR Holdings

If you’d like to work with the loft – please don’t hesitate to contact us>>>

Benedetto

BB

Benedetto is an enthusiastic Creative and Business person.

‘Design with soul’ may be the company tag-line, but to Benedetto, it is also a way of life. He believes that creative and commercial enterprise is about purity of thought, honesty of construction and boldness of execution.

He believes in bringing out the true essence of human endeavour and considers his job of articulating the great work of people and companies an absolute privilege.

His journey has taken him from a career in car design through to his current role as the Founder of the loft, a design and branding studio based in Glasgow.

He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.

12
Jul

A Golden Age for Designers

As I write this post, I don’t think there has ever been a better time to be a designer.

I am Benedetto Bordone and I run The Loft, a design and branding studio based in the heart of Glasgow. Like most of my peers, I have witnessed the down-sizing of the creative budget, the commoditisation of basic services and as a designer’s designer (I started my career as a 3D designer and not a graphic designer,) the reducing importance that design seems to be given at agency level in contrast to digital/development/marketing.

However, I remain more optimistic than ever about the future of design and this is why…

– Noise. We are bombarded every single day with more people trying to get our attention – whether it is via digital channels – E-Mail, Social Media, Search Engines or more traditional media outlets such as newspapers, radio or the television. Everybody wants our attention. The beauty about this for a creative is that although there may be no shortage of people offering commoditised services to make the noise – it is only those that are capable of making sounds worth listening too that people truly engage with. Those that can make the complex – simple, those that can make the intricate – beautiful, those that can make poetry from prose. The more commoditised and sub-standard communications on the market, the more the good stuff shines like a beacon. Why are we all so drawn to certain brands? Because there is a purity about the way they communicate and only the best know how to get this across. The more savvy clients in this smaller and joined-up world know this and are more than willing to pay for it.

– New Channels. Digital has already created an entire new ball-game and range of tools for designers to express themselves – Websites, E-Mail Campaigns, Social Media Content, apps, etc have all provided new opportunities. However, there are incredible cross-over opportunities on the horizon with new technologies such as 3D Printing, Augmented Reality, Artifical Intelligence – companies are going to soon be able to create a whole raft of products that bring their brands to life in ways that just weren’t possible before. The modern-day Polymath is going to be more and more critical in bridging the gap between technologies to communicate messages to new people in new ways. Going way beyond the company website, business card, company brochure, etc. There is an incredible range of opportunities here for those designers that wish to look just a little left-or-right of centre.

– Storytelling. A picture speaks a thousand words and most people don’t have time for a thousand words. Metaphorically speaking – give them a good paragraph and they may read the full text. Only the most skilled creatives can write that great paragraph. In the last 18 months we have had so many things land on our desks that sit squarely outside what you would expect for a design and branding agency. We have been asked to illustrate complex business plans, we have been asked to graphically create memorable sales systems, to bring life and make effective – flow charts and operational procedures. International legal firms have even discussed with us how we can use graphics and info-graphics to more effectively communicate their cases in court. For the open and prepared mind, there is a raft of new opportunities out there.

– Leadership. Designers can be the new leaders. For the designer that can be both creative yet commercially literate – there are huge opportunities. Brands now communicate over a huge number of different channels, almost relentlessly. The communications must be on-message, be true to the values of the organisation, be authentic and be worth seeing or being listened too as well as being relentlessly consistent. This is an incredibly important job and work that great designers, with their heightened intuitive faculties, are better equipped than anybody else to do. Sir Jonathan Ive is now “one of two of the most important people at the world’s most valuable company – Apple.” His presence extends way beyond that of the designs of the products; he is the ‘guardian of the brand’ and what it means to people. Many may not consider themselves in this way and Sir Jonathan Ive may be a man with very special abilities, however the opportunities are there for every creative and this role is going to become more widely available in the future.

Every industry or sector must go through periods of renewal and creative services, it seems ours is following that course, but for the designer that has a commitment to excellence, a positive attitude and retains a very open mind. If they unwaveringly focus on the people they are serving and concentrate a little more on the result and a little less on the method. I think they will eventually come to see that today we do indeed stand on the precipice of a golden age for design.

“Let us not look back in anger, nor forward in fear, but around us in awareness.”
Benedetto

BB

Benedetto is a designer and founder of the loft – a specialist design and branding studio based in Glasgow.

The loft takes the true essence of what organisations do and with his team brings those stories to life with a coherence, simplicity and delightfulness that helps companies to create outstanding brand communications.

‘Design with Soul’ is more than a company tag-line to Benedetto, it is a way of life.

His journey has taken him from a career in car design through to his current role. He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.

09
May

7 tips for effective branding

Creating a brand for your company is one of the most fun, exciting and commercially shrewd things you can do as a Chief-Exec or Marketing Director. A new brand with the right meaning is an absolute statement of intent to everybody who comes into contact with your organisation – new customers or clients, your existing customers or clients, your staff, your suppliers, even your board – it is a magnificent way to get on the front foot as a business.

Lots of people are thinking about it, some are about to embark on it and to some it may never have crossed their minds.

Here are 7 of our tips for effective building an effective brand.

1. BRAND NOT LOGO

You want a brand, not a logo. A brand has so much more value and will serve your organisation in a much greater way.

You may ask what is the difference?

A logo is a new mark or shape to represent what you do. A brand goes much further – it captures the very essence of who you are, how you do what you do. The very spirit of your company, product or service.

Both a brand and a logo will have similar outputs but there is so much more thought and intellectual value that goes into a brand which is why it will serve you in a much greater way.

2. YOU’RE SPECIAL

You really are and this is what you want to get across with a new brand. What’s special or unique about your company? What stories can you tell? How are you different or how do you make a difference?

This is a lot less about what you do, a lot more about how you do it.

3. MULTIPLE IDEAS

We say that brands are ‘ideas manifest in form.’ You want to strongly get those ideas across with your branding project.

Believe it or not, people will love your company for lots of different reasons and they may not be the same things that you think they do. Your brand should represent not one single big idea, but a lot of different ideas about what makes you great.

It is an understanding of all of these ideas that will help you to create a richer, better-thought-through and more personalised brand.

4. FORGET COMPETITIVE BENCHMARKING

Well at the beginning at least.

Competitive benchmarking is one of the staple activities of our industry – to see ‘what the competitors are doing’ – it is the comfort blanket that designers retreat too when they are feeling a little timid with their work. This exercise will always guarantee a safer solution, most logo projects for example, will start by cherry-grabbing visual cues from competitors, these are other people’s work – a colour here, a shape there, that nice font that you see. At the loft, we see those activities as recycling of other people’s ideas.

We want to bring YOUR ideas to life, not those of somebody else.

That doesn’t mean that we never do competitive benchmarking – we do – or that we never incorporate other bits of other people’s designs – we do but only after we have a firm grasping of our own ideas.

And competitive benchmarking does a have a part to play sometimes it is useful to know the dress code before turning up to the ball – fashion brands, legal brands, retail brands, etc will all have their own styles which are useful to know. However, for us it is definitely an ‘end-of-project after-thought’ as opposed to a mission critical part of the process.

5. GET EVERYBODY INVOLVED

There will be sceptics, there always is in every creative process but we always find that everybody in an organisation has an opinion and everybody enjoys having their opinion heard. We have been amazed in the past about how involved everybody likes to get in branding projects. Everybody from the office tea lady to the Finance Director likes to have their say and a lot of the time, their judgment is more than sound. It is their company after all.

We always say that something should be so simple to understand that ‘your granny will get it.’ The feedback from lots of different people in an organisation tends to minimise our chances of making a howler or putting out something that just doesn’t work in the real world.

Finally, previous experience tells me that people really appreciate to have their opinion heard – even if a different direction is eventually taken – they like to be considered in the first place.

6. STORIES

Everybody will have their favourite stories they use when talking about their company – a little like your favourite stories about your kids. We have favourite stories about our organisations – especially if you are in sales. The design of your brand should capture some of these stories in its form. We build visual themes into our designs that help to add real meaning to the brands that we create.

Your brand should say what you would like it to say when you’re not in the room to say it and a great brand will make you smile as you tell others about it.

7. UNDERPIN EVERYTHING

We are not the brand police – we don’t believe in stifling individual expression but consistency enhances brands so you want to present as consistently as possible. The research and intellectual rigour that goes into creating a new brand should not be wasted with just the final design. Your branding project should be an exploration into who you are and what you stand for. Throughout the process you will have made decisions about message, tone, formality, values, etc and these will be expressed in colour, typography, photography/copywriting styles. You will want to ensure that you get as much use out of each of these characteristics as possible.

Creating a brand is a path of exploration and an incredibly interesting exercise.

This isn’t a definitive list set in stone but some helpful advice from our past experience in creating brands for lots of different organisations. We hope you find it helpful and you know where to find us if there is some way we can help out?

Thanks,

Benedetto

BB

Benedetto is a designer and founder of the loft – a specialist design and branding studio based in Glasgow.

The loft takes the true essence of what organisations do and with his team brings those stories to life with a coherence, simplicity and delightfulness that helps companies to create outstanding brand communications.

‘Design with Soul’ is more than a company tag-line to Benedetto, it is a way of life.

His journey has taken him from a career in car design through to his current role. He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.

16
Apr

COMING SOON!!

We’ve been updating our portfolio recently & boy have we been busy! Lots and lots of lovely new projects to get excited about. Each one, a big, beautiful idea brought to life in the most imaginative way possible…

You can see them by checking out our site…

What’s even more exciting is that we’re just warming up…

coming soon

Coming Soon!!

08
Apr

People Make Glasgow

PEOPLE MAKE GLASGOW brand image 2

Bravo Glasgow!

Anybody that’s ever been to see their favourite band play will know all about the crowd singalong – be it Oasis and ‘Don’t look back in anger,’ Snow Patrol and ‘Run’ or Paul McCartney with ‘Hey Jude;’ the big ballad unites people in a wonderful way and it doesn’t just happens at gigs – social media channels provide live and interactive commentary to people watching their favourite programmes or sporting events too. Everybody can be involved.

Brands must perform a similar role. They are there to empower and inspire, but more than that, they must be representative of the people that live them. People must be bought into a brand and want to shout about it. Even more true when so much of a brands noise is now made on social media.

With that in mind. We must say ‘Bravo’ to Glasgow.

Recent winner of ‘the Transform Awards.’

‘People Make Glasgow’ is more than a slogan; it is an accurate and compelling description of what the city is about. It is simple. People get it, people like it and people buy into it.

It can be easily shared on social media as a #tag to a tweet, it can be adapted for photography and can be expressed in an infinite number of different ways by the people of the city itself.

It is no surprise that it has been so successful and won so many awards recently.

We can’t wait to get the stickers for our windows so once again.

‘People Make Glasgow’

Bravo!

Benedetto

BB

Benedetto is an enthusiastic Creative and Business person.

‘Design with soul’ may be the company tag-line, but to Benedetto, it is also a way of life. He believes that creative and commercial enterprise is about purity of thought, honesty of construction and boldness of execution.

He believes in bringing out the true essence of human endeavour and considers his job of articulating the great work of people and companies an absolute privilege.

His journey has taken him from a career in car design through to his current role as the Founder and Creative Director of the loft, a branding consultancy in Glasgow.

He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.

04
Apr

Role of Honour

One of the most interesting parts of being in business is the ‘dreaded’ elevator pitch. For those unfamiliar with the ritual… If you were to walk into an elevator and somebody were to ask about your business. Could you tell them about it in the time it takes for the elevator to go from the bottom floor to the top?

About 30 seconds to be precise.

I’ve spent years creating, chopping, changing and honing my elevator pitch to meet prospective clients when out and about…

But now…

Well I simply give people one of our very special business cards (you’ll hear more about them later…) and ask them to check out our portfolio online.

I generally don’t need to say anymore, our work speaks for itself…

You’ll find most of what we do on our website and Facebook pages but not everything. So here is a quick run-through of some of the other lovely things we’ve been working on recently…

 

Fridge Angels, branding & website

Fridge Angels Branding & Website b

Women’s Enterprise Scotland, infographic

Womans Enterprise Scotland Infographic b

 

Jim Henderson, Blog & Art direction

Jim at Shirlaws Blog b

 

Murphy Insurance, Website Design
Murphy Insurance b

Altia Solutions, Product Logos

Altia Sub-brand logos b

 

Altia Solutions, Updated Brand Identity
Altia Logo b

Every project, toasted with a glass of bubbly…

Benedetto

BB

Benedetto is an enthusiastic Creative and Business person.

‘Design with soul’ may be the company tag-line, but to Benedetto, it is also a way of life. He believes that creative and commercial enterprise is about purity of thought, honesty of construction and boldness of execution.

He believes in bringing out the true essence of human endeavour and considers his job of articulating the great work of people and companies an absolute privilege.

His journey has taken him from a career in car design through to his current role as the Founder and Creative Director of the loft, a branding consultancy in Glasgow.

He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.

18
Jan

Bertha Benz & Connections

image

This week we have been working hard on the new brand for ‘bridge2business’ and Young Enterprise Scotland. Like most brands- we always start with the words. Brands should make people feel and think in a certain way, the big idea at the heart of a brand is what draws people in and gives it life.

A crucial part of any brand are the stories that accompany it. I had a meeting last week with the CEO of a worldwide company who has over 50,000 employees. This company had just re-branded and I was told that the preferred brand identity, chosen from a set of 12, was the one that would give the best opportunity for telling stories. As the CEO of a global company, he wanted above all else, a logo and graphical system that had a story behind it to make it memorable for staff and customers to understand what the company is really about.

Stories are always at the heart of the branding process for us at the loft. With ‘bridge2business’ we were briefed that young people in colleges should be inspired by enterprise but just as importantly to understand the importance of human connections in building a business. ‘Inspiration’ and ‘Connections’ were two of the key words alongside ‘Support.’

Regarding connections, we discussed with the client that most of the time we overlook the treasures we have on our own doorsteps to grow our businesses. For a young entrepreneur in college – there are vast riches all within the building itself- graphic and digital design students who can create your first brand and website, IT students who can help you set up your computer and systems, drama students who can show you how to present and perform with aplomb. Every part of what’s necessary to run a business is actually on your doorstep and can be accessed with a little initiative.

During the week, I asked Alejandro and Ruth to start looking at stories that would support the key words, themes and bring the ‘bridge2business’ brand to life. As usual they out did themselves, picking three exceptional and timeless stories from the last two centuries that supported our themes. I wanted to briefly talk about one that I really enjoyed regarding the importance of using untapped connections to grow a business.

One of the greatest achievements of mankind in the last 150 years is the motorcar. Many people know that Karl Benz was responsible for the first motor car but what many people (including myself) didn’t know was that it only came to be, because of the indomitable spirit of his wife – Bertha Benz.

Karl Benz had created the first properly functioning motor car, it was a triumph in engineering as well as a shining example of human expression at its fullest. Despite his success, he was having a terrible time trying to commercialise it and demonstrating how it could be useful to others. It wasn’t until the height of their frustration that on the 5th of August 1888, without telling her husband or the relevant authorities, his wife Bertha drove her two sons Richard and Eugen from Manheim to Pforzheim to visit her mum.

She was the first person to drive an automobile over a long distance (66miles.) This was the very first proper ‘road-trip’ and she used it to show her husband and others how useful this machine could be to daily life. It was a wonderful piece of marketing, she received much publicity for her trip and she diligently noted every problem she incurred on the journey to make the automobile even more user-friendly. These innovations included additional gears for climbing hills and brake linings to improve brake-power.

During her journey, she had to stop at a pharmacy to buy ligroin for fuel, the brakes had to be repaired so she visited a blacksmith. These small enterprises became our first ever fuel stations and car garages. It was the initiative of Bertha Benz that helped turn the motorcar into a commercially acceptable business.

Thanks to this initiative, we have roads, petrol stations, mechanics, factories, supply chains, hundreds of millions of people being employed thanks to one invention – the motorcar. How many years longer would we have had to wait without this interruption into her husbands affairs? How much further behind would we be today if it hadn’t been for Bertha Benz?

The bit I like most about the story is that they may have been business partners but Karl had overlooked Bertha, until that point for advice and assistance. This was his wife and life partner, some may say the strongest connection you can have as an entrepreneur.

How different his life would have been if she hadn’t did what she did.

How different a world we would be living in if she hadn’t do what she did.

So for the 16-24 year olds engaging in ‘bridge2business’ there is a telling lesson about the brand.

It’s about the importance of using your connections, particularly the ones at the college, the ones you don’t even realise you have. Your journey will be much richer, more fun and more proseperous than you can ever imagine.

And for us, we now have to build that and some of the other wonderful stories we have, into a great identity for ‘bridge2business.’ Watch this space!

Benedetto

BB

Benedetto is an enthusiastic Creative and Business person.

‘Design with soul’ may be the company tag-line, but to Benedetto, it is also a way of life. He believes that creative and commercial enterprise is about purity of thought, honesty of construction and boldness of execution.

He believes in bringing out the true essence of human endeavour and considers his job of articulating the great work of people and companies an absolute privilege.

His journey has taken him from a career in car design through to his current role as the Founder and Creative Director of the loft, a branding consultancy in Glasgow.

He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.

15
Jan

Anna Marion Oui! Designs

LOFT PIN BADGE

Just a quick post to say a massive thank you to Anna Marion of Oui! Designs. An incredibly talented jewellery designer; Anna surprised me yesterday with this beautifully designed pin badge based on the new loft logo. Created in brass with a silver backing, Anna has also promised to make badges for Ruth and Alejandro too, we are overwhelmed with Anna’s talent and generosity.

Check Anna out at http://www.ouidesigns.com

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Thanks again…

Benedetto

BB

Benedetto is an enthusiastic Creative and Business person.

‘Design with soul’ may be the company tag-line, but to Benedetto, it is also a way of life. He believes that creative and commercial enterprise is about purity of thought, honesty of construction and boldness of execution.

He believes in bringing out the true essence of human endeavour and considers his job of articulating the great work of people and companies an absolute privilege.

His journey has taken him from a career in car design through to his current role as the Founder and Creative Director of the loft, a branding consultancy in Glasgow.

He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.