Tag: design

18
Sep
Everything You Need – for Writing a Creative Brief

Everything You Need – for Writing a Creative Brief

When writing creative briefs, every hour spent in planning can save days throughout the project – time that can be used to give a more competitive quote or a more valuable service. At the loft, we want to help remove some of the guesswork for those of you writing creative briefs so we’ve compiled a wee 10-point checklist to help you out. This is everything you need – for writing a creative brief.

1. What would you like to achieve with the project?
A big one to kick things off. What are you trying to achieve with your new creative project? Do you know exactly what you would like to do or have some goals in mind?

Goals may include.

– We would like to increase the company sales or the sales of a various product or service.
– We want the people in our company to buy more into our brand values.
– We are looking to change the perceptions of our brand online.
– Any of the above or something else?

Understanding what you want to achieve lets us consider all the different ways to help you get there.

2. Company info?
Some info on your company helps to give us an idea of who you are and what you stand for.

Any of the following is helpful.

– What does the company do?
– What would be its competitive advantage in the marketplace?
– Does the company have a vision, set of values or a mission statement?
– Anything else you can possibly tell us about?

3. Audience?
We know who you are, now who would you like to speak too? The better we can understand the target audience the more we can create a targeted message to suit.

Tell us about the audience of the project, are they.

– Customers/Suppliers/Staff/ Other Stakeholders?
– Young/Old?
– Male/Female?
– Fun/Serious?
– Take their time/Don’t have time to waste?
– Anything else we may have not mentioned?

4. Message?
What would be the message you would like to communicate for the project?

The following are just a few suggestions.

– A general marketing message for the company or the company USP?
– The promotion of a specific product or service offering?
– A series of consumer benefits or features for that product?
– The communication of your core values ?

Understanding of the message, the messenger and the audience for a creative project are the fundamentals to the success of a creative project.

4. Who’s in the creative team?
Knowing each of the different people that we shall be working with and who to go too for different reasons is incredibly helpful.

For example, who is…

– Responsible for the content?
– Going to work through the fine details of the latter parts of the project?
– The person responsible for final decisions?

Are there any other third parties we need to know about? Print partners? IT people? Copywriters? Photographers?

5. Tangibles
Every project has unknown unknowns, known unknowns and stuff we definitely know (good luck getting your head around that.) Tell us about the stuff you Definitely Know – the tangibles.

For example…

– The size or orientation of a brochure.
– The number of pages on that brochure or website.
– Things that go on each page (images, text, graphics, social media bookmarks, etc.)
– Appropriate call-to-actions.
– Other features such as contact forms, social media links, etc.

Beginning with what you already know is a good place to start, we can help fill in the blanks.

6. Good examples?
We love to see what you have in mind for your project whether it is scrap-book cut-outs of work you like, links to relevant websites or some competitor benchmarking – it is really useful to see where your head is at with a creative project and we can build on that.

7. Brand Guidelines?
With brand guidelines, if you have them, we want them.

8. Content, Content, Content!
What is the one thing that stalls 90% of creative projects? Yep, you’ve guessed it, it’s the availability of written and image content. Written copy tends to be a particular stumbling block for brochures and websites. If you are struggling with copy — speak to us and we will be able to help you by either recommending a copywriter, helping you to write it ourselves or working with you in another way to source copy.

9. Key Deadlines?
An obvious but important one. Every project has a fixed deadline but knowing the times for other milestones, such as board presentations, internal reviews or other events can be helpful too. It means we can provide bits of copy or other relevant materials for a project before the actual final deadline.

10. Budget?
Let us know where you feel comfortable? Even having a ballpark allows us to properly spec your project. We can determine how ambitious we can be creatively and the more time we can spend on your project instead of speccing your project, is time that we can re-invest into the relationship.

We also have a separate guide in helping clients maximise their creative budgets, check it out here >>>

And that’s us. As we said above, we don’t need everything on the list above but the more you can let us know – the more able we are to deliver a spec, proposal and eventually a project that surpasses expectations. If you are looking for a hand, don’t hesitate to contact us.

Benedetto

BB

Benedetto is an ideas-driven Creative Entrepreneur. He is on a mission to unleash the power of creativity to create a better world – for people, business and society. He is the founder of the loft, a design and branding house which operates worldwide helping companies bring their brands to life in the most imaginative and effective ways possible. A real man on a mission. Benedetto likes to make things happen and happen fast and in a big way. He wants things done yesterday and is relentlessly driven in his quest to make tomorrow better than today for his company, the people he serves and the wider community.

24
Feb

The Journey of Discovery

Design is never a fixed path. It twists and bends, branching off into different areas and adapting to its surroundings. In this sense, there is no ‘right or wrong’ within design, but a gut feeling that tells you that you’re heading in the right direction.

We met Stan, the founder of a company called Disruptancy. It was a very successful business; expanding it’s client base, continually working on new ideas. But something struck me as peculiar; it had lasted 10 years without any form of branding.

As we live in the information age, branding plays a crucial part to any successful business, yet Stan’s seemed to defy logic on this part. How could a company hold up against it’s competition for 10 years without any recognisable marks that are tied to the title?

Disruptancy works business to business. Organisations come to Disruptancy for a number of reasons — but usually to employ disruptive practises and methodologies to scale or turnaround.

We felt it was important to get to know Stan as a person for this exercise, because you could almost say that he was the current branding of Disruptancy. A lot of his clients came directly to his company not because of advertising, but through word of mouth and a trustworthy founder. The branding would be very personal to Stan and represent his idea of what the company stands for.

We began mind-mapping from a select list of words Stan had used to summarise the business. The mind mapping lead us to some interesting themes:

Integration / The journey / Creative pathways / Fluid movement / Turnaround / Expansion /  Adaptation / Evolution / Growth of a business / Personalised service / Company code

This section of the design process is always energetic; a lot of very initial thoughts with accompanying pathways. No idea has been anchored down to the ground so there’s always a feeling of continual momentum and fluidity.

These words lead us onto research, pulling inspiration from numerous sources; sculpture, architecture, art, print design.

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To convey to companies ideas and legacy, this key was crucial to the success of the branding. As long as the idea had potential, it was pinned up on the wall. As the wall began to fill, it was becoming more and more apparent that the team was all on the same track.

Themes began to naturally emerge, so it was time to categorise them. We collected the initial research in to piles based on their similarities. These similarities weren’t necessarily simply aesthetic, it was more conceptual ideas that tied them together.

After collecting and arranging, we discussed again in detail what the company stood for, what message they wanted to show the world. A good technique for this is summarising the companies themes in as few a words as possible. This then led us on to creating specific names for each concept our research had brought to us.

Conceptualisation was made a lot easier due to our initial research and theme building stages. Any form of sketch that was created was then pinned up (as rough as it may be). In many cases, if I drew a sketch that I wasn’t happy with, another team member may find some inspiration in it, leading us onto greater ideas. We’ve found that it’s always a good idea to put up every idea you have, as small as it may seem.

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The presentation is dependant on the brief; with this brief, we wanted to present our concepts in a way that highlighted particular traits of our clients company. We chose to recreate the ‘journey’ aspect, and pinned up our concept on the wall, linking them together with red string.

Now that the initial concepts had been created, we felt it was time to bring our client back in to the studio to show the journey so far. After a brief explanation of each concept, we asked and answered questions regarding the ideas. Keeping an open communication is key to a successful project, especially in the early stages.

There were a couple of concepts that really stood out to Stan, one of them being ‘The Möbius Strip’ concept. I explained to Stan that a Möbius Strip is a mathematical object that has one side and one edge, known as being non-orientable. It can be recreated by taking a thin piece of paper, writing it once in the middle, then gluing the ends together. If you take a pen and draw a line down the path, it will cover all faces of the strip, meaning it has one side.

mobius3

But how does this relate to Disruptancy? Well, there were multiple connections that I found between Stan’s company and the mathematical shape:

A strip winds and bends, yet only has one side and one edge
— Disruptancy adapts based on it’s clients, yet only has one objective

A literal 180 degree flip
— The company is flipped on it’s head, with a new outcome

Any object that travels down the strip will arrive at the starting point inverted
— Endless possibilities at the end of the process

Cutting the strip down the central axis results in a larger strip; the strip expands outward and has obtained extra twists
— By disrupting clients’ companies, a dramatic change has been made, only to result in the growth of the business

Stan could see potential in this concept, so we took it forward and began developing this idea. A very important part of this stage is not losing the core meaning of the concept by covering it in an aesthetic facade. Always ensure that the developed idea fits within the mould created by that spark that started the journey.

The comparison of these connections to the initial themes we had thought of was interesting. As the concept begins to take shape, each point that it expresses is refined and sharpened. There were no longer any unanswered questions about the brand, myself and the team could confidently answer any questions regarding the meaning of the logo, ensuring a very clear message is sent across.

The team were very happy with the final design, as we could all agree that it summarised what Disruptancy was all about in a simple mark.

Disruptancy_Logo_Black

I feel that myself and The Loft have learned from the entire process of creating Disruptancy’s branding. I know now not to through away any ideas, because even the most ridiculous will have depth to them. To be honest, it’s usually the most ridiculous that are the most successful. Always stay true to that concept as it is so easy to take it on another path. Working close with the client and building a trusted relationship is key too, is it gives you as a designer freedom to make decisions based on your training and knowledge. Always be abstract and creative, never stop pushing to create something you and the client are proud of.

REISS

Reiss is a multi-purpose designer with a broad range of skill-sets.
He loves being a part of any creative activity — whether it’s mapping out a user experience, getting his hands dirty with some copy or even re-building bits of his motorbike.
A born people-person, Reiss is never happier when showcasing ideas from his vividly wild imagination and working with clients to see them through to completion. Once an architect, he has a keen eye for conceptual ideas and never tires of learning new things.
12
Jul
A Golden Age for Designers

A Golden Age for Designers

As I write this post, I don’t think there has ever been a better time to be a designer.

I am Benedetto Bordone and I run The Loft, a design and branding studio based in the heart of Glasgow. Like most of my peers, I have witnessed the down-sizing of the creative budget, the commoditisation of basic services and as a designer’s designer (I started my career as a 3D designer and not a graphic designer,) the reducing importance that design seems to be given at agency level in contrast to digital/development/marketing.

However, I remain more optimistic than ever about the future of design and this is why…

– Noise. We are bombarded every single day with more people trying to get our attention – whether it is via digital channels – E-Mail, Social Media, Search Engines or more traditional media outlets such as newspapers, radio or the television. Everybody wants our attention. The beauty about this for a creative is that although there may be no shortage of people offering commoditised services to make the noise – it is only those that are capable of making sounds worth listening too that people truly engage with. Those that can make the complex – simple, those that can make the intricate – beautiful, those that can make poetry from prose. The more commoditised and sub-standard communications on the market, the more the good stuff shines like a beacon. Why are we all so drawn to certain brands? Because there is a purity about the way they communicate and only the best know how to get this across. The more savvy clients in this smaller and joined-up world know this and are more than willing to pay for it.

– New Channels. Digital has already created an entire new ball-game and range of tools for designers to express themselves – Websites, E-Mail Campaigns, Social Media Content, apps, etc have all provided new opportunities. However, there are incredible cross-over opportunities on the horizon with new technologies such as 3D Printing, Augmented Reality, Artifical Intelligence – companies are going to soon be able to create a whole raft of products that bring their brands to life in ways that just weren’t possible before. The modern-day Polymath is going to be more and more critical in bridging the gap between technologies to communicate messages to new people in new ways. Going way beyond the company website, business card, company brochure, etc. There is an incredible range of opportunities here for those designers that wish to look just a little left-or-right of centre.

– Storytelling. A picture speaks a thousand words and most people don’t have time for a thousand words. Metaphorically speaking – give them a good paragraph and they may read the full text. Only the most skilled creatives can write that great paragraph. In the last 18 months we have had so many things land on our desks that sit squarely outside what you would expect for a design and branding agency. We have been asked to illustrate complex business plans, we have been asked to graphically create memorable sales systems, to bring life and make effective – flow charts and operational procedures. International legal firms have even discussed with us how we can use graphics and info-graphics to more effectively communicate their cases in court. For the open and prepared mind, there is a raft of new opportunities out there.

– Leadership. Designers can be the new leaders. For the designer that can be both creative yet commercially literate – there are huge opportunities. Brands now communicate over a huge number of different channels, almost relentlessly. The communications must be on-message, be true to the values of the organisation, be authentic and be worth seeing or being listened too as well as being relentlessly consistent. This is an incredibly important job and work that great designers, with their heightened intuitive faculties, are better equipped than anybody else to do. Sir Jonathan Ive is now “one of two of the most important people at the world’s most valuable company – Apple.” His presence extends way beyond that of the designs of the products; he is the ‘guardian of the brand’ and what it means to people. Many may not consider themselves in this way and Sir Jonathan Ive may be a man with very special abilities, however the opportunities are there for every creative and this role is going to become more widely available in the future.

Every industry or sector must go through periods of renewal and creative services, it seems ours is following that course, but for the designer that has a commitment to excellence, a positive attitude and retains a very open mind. If they unwaveringly focus on the people they are serving and concentrate a little more on the result and a little less on the method. I think they will eventually come to see that today we do indeed stand on the precipice of a golden age for design.

“Let us not look back in anger, nor forward in fear, but around us in awareness.”
Benedetto

BB

Benedetto is a designer and founder of the loft – a specialist design and branding studio based in Glasgow.

The loft takes the true essence of what organisations do and with his team brings those stories to life with a coherence, simplicity and delightfulness that helps companies to create outstanding brand communications.

‘Design with Soul’ is more than a company tag-line to Benedetto, it is a way of life.

His journey has taken him from a career in car design through to his current role. He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.

04
Apr

Role of Honour

One of the most interesting parts of being in business is the ‘dreaded’ elevator pitch. For those unfamiliar with the ritual… If you were to walk into an elevator and somebody were to ask about your business. Could you tell them about it in the time it takes for the elevator to go from the bottom floor to the top?

About 30 seconds to be precise.

I’ve spent years creating, chopping, changing and honing my elevator pitch to meet prospective clients when out and about…

But now…

Well I simply give people one of our very special business cards (you’ll hear more about them later…) and ask them to check out our portfolio online.

I generally don’t need to say anymore, our work speaks for itself…

You’ll find most of what we do on our website and Facebook pages but not everything. So here is a quick run-through of some of the other lovely things we’ve been working on recently…

 

Fridge Angels, branding & website

Fridge Angels Branding & Website b

Women’s Enterprise Scotland, infographic

Womans Enterprise Scotland Infographic b

 

Jim Henderson, Blog & Art direction

Jim at Shirlaws Blog b

 

Murphy Insurance, Website Design
Murphy Insurance b

Altia Solutions, Product Logos

Altia Sub-brand logos b

 

Altia Solutions, Updated Brand Identity
Altia Logo b

Every project, toasted with a glass of bubbly…

Benedetto

BB

Benedetto is an enthusiastic Creative and Business person.

‘Design with soul’ may be the company tag-line, but to Benedetto, it is also a way of life. He believes that creative and commercial enterprise is about purity of thought, honesty of construction and boldness of execution.

He believes in bringing out the true essence of human endeavour and considers his job of articulating the great work of people and companies an absolute privilege.

His journey has taken him from a career in car design through to his current role as the Founder and Creative Director of the loft, a branding consultancy in Glasgow.

He is honoured to manage a great team, work with great clients and have a lot of fun mixing with so many great people in business.

25
Mar

out of your head…

‘Hierarchy of information’

Remember those words.

Yes it is pretentious ‘designer-speak.’ But it is also one of the pivotal factors in the success of your website or digital presence.

Why, what, how?

Who, where and when?

These are all questions that must be considered when building new digital communications. One of the common questions we get asked from clients before building their websites is please justify the added expense of doing this activity. What’s the ROI? A question that once had me hiding underneath the table in worry is now one that I take delight in answering.

Whilst working with professional service firms I tend to notice that the partners tend to have good conversion rates when sitting in front of a prospective client. Their technical expertise and professionalism will usually win the day when speaking with new clients. Conversion isn’t as much a problem. Something I hear more of, is that they just don’t receive enough new qualified leads to convert.

And this really is the tricky bit.

This is where the company’s overall marketing and brand communications holds greater significance. Getting the right message to the right market gives you a better chance of getting more leads. And obviously your web presence is a pivotal part in this. We also find, when speaking with prospective clients, that if you ask any good accountant, lawyer, broker, advisor etc how they’ve helped their clients in the past. They’ll have wonderful and nuanced examples of how they’ve worked with different clients in different ways.

Call them ‘great stories’ or ‘great case studies,’ they have undoubted value to the people that are browsing your website, blog or LinkedIn profiles.

Where can you find these great stories?

Unfortunately they seem to live only in the heads of the people telling them. This clearly means that nobody, with the exception of those that know them or deal with them regularly, are going to know of the additional and specialised expertise.

A potential client almost certainly won’t.

Not only should they be online but they should be easily accessible too. Most people talk a good game but at some stage you have to show more.

Who? What? Why? Where? When? How?

Hierarchy of information means that you are brutally selective about the layering of information on your website or any communication platform for that matter.
Let’s be honest, we all try a little bit harder on a first date don’t we? We don’t show the other person absolutely everything on day 1 do we? Well not at the start anyway. We put our best foot forward and hope we build enough of a rapport for them to want to learn more. So why would you not approach your digital presence with the same attention to detail.

People in business are mightily busy.

Mightily busy.

So to just get a hearing, you have to remove every possible stumbling block between a prospect and what you can do to assist them.

I have said this before but Winston Churchill once apologised to his audience for a speech being too long because he just didn’t have the time to edit it for their ears.

You can forgive him.

He absolutely had the right idea. It’s YOUR responsibility to ensure that people get to see the right information, the information that can make a difference to them.

The information that justifies your fees.

It’s no good in your head when hundreds of people visit your website daily.

Well actually it’s really our responsability because that’s what we already do for all our clients. Hierarchy of information: layering the information in just the right way to help generate more sales leads. It takes time, intelligence and understanding but will make a significant difference.

How many client accounts do you have to win to justify the additional price of the website?

Yes, you’re right. It’s an absolute bargain.

Benedetto

About the Author

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Benedetto Bordone

Creative Director of the loft.

Benedetto runs the creative design consultancy, the loft. Based in the centre of Glasgow, the loft creates emotionally engaging brand identities.

Benedetto began his design career aged 9, sketching cars in the loft bedroom of his parents house. Even then he realised some eternal truths. Alfa Romeos are infinitely cooler than Ferraris and always have been. Time has only hardened this opinion. Since then, he has been on a journey taking him from his hometown in Kilmarnock to Coventry, studying car design aged 17, three separate spells in Italy followed where he interned, worked & freelanced for distinguished design companies – BeeStudio, Alfa Romeo, Honda Advanced design & Stile Bertone.

Setting up his own business was a natural step for somebody as independently minded as Benedetto. The loft was set up in 2008 and offers a comprehensive branding and communication service to its clients. The company combines a deeply analytical approach into the clients culture and commercial targets before engaging in creative design work to build emotive brands.