Tag: branding

15
Oct

Red Bull Gives You Wings!

FelixBaumgartner in Red Bull Stratos

How many of us watched Felix Baumgartner’s amazing jump yesterday?

Incredible, awe-inspiring, terrifying! There seems to be no lack of superlatives for this incredible feat of mankind. Whilst watching the amazing jump, I zoned out for a moment before realising which company was supporting him. I don’t know the exact mantra of the Red Bull brand but I have a reasonable idea of what they’re trying to convey – adrenaline, living on the edge, performance, live for the moment etc. It doesn’t really need a label, as we all pretty much get the gist of it anyway. And for those of us that are involved in branding, I can safely say that yesterday’s event was pure brand gold.

At the loft, we are forever saying that great brands transcend what they do. Red Bull keeps giving us further proof. Baumgartners jump was the latest in a long line of ‘extra-curricular’ activities that the Red Bull brand has engaged in recent years. We all know Red Bull makes energy drinks but could you really imagine Red Bull feasibly making say…

A car?

A plane?

A bike?

Well they already do all three! (See below.) And in none of the above, is it an ill-fitting match. The Red Bull brand blends in perfectly with the likes of Ferrari, McLaren and Mercedes on the F1 grid. And it appears that Baumgartners jump wasn’t a cynical sponsorship option either. Yes, they would have been delighted at the subsequent brand kudos they received. But like F1, they get right into the nuts and bolts of the operation, actually getting their hands dirty along the way. I can also say that something could have very easily gone wrong yesterday. It takes a certain amount of guts to put your company name on such a dangerous activity. Red Bull really walks the walk in this respect. It probably explains why Toyota, a company, that is great at making road cars were so hapless in F1. Although familiar with the concept of making cars, the disciplines involved in F1 have nothing to do with those involved in making efficient and reliable road cars.

It is Red Bulls extraordinary culture that enables a soft drinks company to credibly sell energy drinks and at the same time, help individuals to perform minor miracles like Baumgartners jump yesterday? Red Bull means something more than just energy drinks, they know exactly what they’re about and their actions never betray the brand. They will gain huge amounts of brand credibility from yesterday and sell more energy drinks at a greater profit as a result. Bravo!

One further note, which car won yesterdays South Korean GP?

14
Nov

Innocent, a branding masterclass

Hi folks, its been a busy week here at the loft. We’ve been revving up to start a few new projects, enjoying Glasgow for Business Week, but most of all the programme “How we made our millions” and the witnessing of an incredible brand has got me thinking…


Vision, then brand

Innocent Smoothies

When the loft designs brand identities, the one thing we seek to do above all else, is communicate the truth. We don’t design one-off logos or websites to impress for 5 minutes, we design brand identities that tell a genuine story about the company in question. The problem arises, occasionally, when a company struggles with its overall vision. It is at this stage that we really have to earn our money, trying to grasp something noteworthy with which to communicate. We have always believed that the great brands are built from the inside out and not vice-versa. In business, it would be foolish to say that we aren’t all money motivated but its the way we make our money, that is more important. Some companies make profit their master, but the truly great companies are built on a vision and make money the consequence of their inevitable success. Ironically these are the companies that also tend to have truly strong brand identities. Everything they do is a natural consequence to this central vision and not a tactical decision to increase profit. What we have always said about genuinely great brands is that the vision must be absolutely consistent. Whereas most companies see branding as a communication channel – logo, website, literature, etc. Great brands enact their vision and values, naturally applying it in everything they do – including above all else the actual product/service as well as the way they treat their staff, their customers, their suppliers etc. As Innocent showed on Wednesday night, it can be applied in all manner of means. All instilling the vision into every element of the company.

On Wednesday night we saw evidence of a genuine super brand. Innocent, who create fruit smoothies, vegetable pots and yoghurts, are the epitome of an incredible brand. I had already learnt a fair bit about Innocent in the last couple of years, about their unique style, one such incident sticks in the mind. A few years ago, Innocent were on Watchdog as some of their fruit drinks were actually exploding in the shops storage . What should have been a bit of a PR disaster was turned on its head as Richard Reed, one of the co-owners, apologised on show but stated that unfortunately it’s a natural consequence of using real untreated fruit. Real fruit will occasionally ferment causing bottles to explode. What began as a short term problem worked to their long term benefit. Later, things such as calling your building ‘Fruit Towers’ and arranging lunch dates for your new employees to integrate them into the team on their first week only fuelled this impression that Innocent actually are quite a special company. We have been saying for some time that great companies can use the most savvy communication techniques as possible but if the underlying vision is not there, the modern day consumer will very quickly sense the lack of authenticity.

So it was delightful to see even more of Innocent and their unique way of doing business the other night. What makes Innocent so amazing as a brand is that they are constantly defining and redefining what the company is about in everything they do. I had never seen the grass van or the artificial grass floor in the office or the dress code or the wall of love. I didn’t even know that they give 10% of their profits to charity. But each and every activity authentically represents the brands main strength, ‘being natural.’ It is so clever and real that it actually transcends the activity of ‘branding.’ I couldn’t agree more when Richard Reed said that all of the world’s great brands have a sense of mission. When one thinks of companies like Apple or Google, it would be difficult to dispute this. Like Innocent, they are also both incredibly successful and profitable.

Indeed, when considering the business case for Innocent, it was more than amusing to see ‘the dragon’ Peter Jones trying to comprehend it. For me it seems a no-brainer to behave in the way Innocent does, treating your staff so well and actively encouraging them to participate. Any company’s most important assets is their staff, their workforce. If you can entrust and inspire your staff with the vivacity of your vision, then the staff will undoubtedly give their best work for a cause they believe in. Not work solely for the pay-cheque. Furthermore, if you can sell this vision to the consumers and even the supply chain, as Innocent has done. Then you suddenly have a mightily impressive business model. Think of all of the great brands that you feel something emotionally for and you will realise that most of them stand for something that you yourself can chime with. The beauty with Innocent is that they enact this vision to the core of what they do.

Ironically, the Innocent brand is so unbelievably strong because, like them, it is natural. It is more than a brand, it is a movement. The branding is just a natural extension of what the company is. Fruit Towers is the perfect embodiment of a company that transcends the word ‘brand.’ Both the company and their owners are wonderful role models in the joy that can be found in entrepreneurship, in realising your vision and building that vision. Not being driven by profit but by a desire to make a better world. Becoming hugely successful in the process. As somebody who deals with brands everyday, I take my hat off too and salute them.

Check out the programme at http://www.bbc.co.uk/i/b0175q02/
 

Glasgow For Business Week

Big huge shout out to Glasgow City Council and associated partners for a mightily successful Glasgow for Business Week. There were many great events, a couple of which I attended, all of them interesting and insightful. It was good to see all of the events so well attended and the city’s business community coming together for each other once again.

Armistice Day

Finally, today was Armistice day and I thought it only right to pay tribute to the incredible men and woman that fought for our freedom all of those years ago. One thing that has occurred to me is that with every passing year. The level of remembrance and tribute to our fallen heroes is greater, even with the inevitability of time since the second world war. I am not sure if it is simply the prominence of social media that has fuelled this perception but it is a wonderful testament to what those brave men and women fought for and currently still fight for. It makes me hugely proud to be British and to be a part of this society . Lest we forget.

Have a good week folks…

Benedetto Bordone

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23
Oct

Future Forward, a look back…

Hi folks,

Its been a while since I last updated the Loft’s blog. It has been an incredibly busy time recently, mainly due to our Social Media Week event, Future Forward and the backlog of work afterwards. I wanted to take a little time to briefly reflect properly on our event, but above all else to look back at Social Media Week.

Future Forward

Social Media Week Glasgow

Taking part in ‘Future Forward’ was an incredible experience. The content of these blogs have seen us regularly discuss a profound change in branding communication and why an acceptance and astute use of social media is central to this change. The event was designed to communicate our own ideas that brands are built not solely on visual content but on actual actions. However, in keeping with the Social Media theme, we wanted ‘Future Forward’ to see if we could crowd source ideas and inspiration from an engaged global community for our client brand of the day ‘Glasgow Whisky Tours.’ Looking back, the concept for this kind of event was an incredibly ambitious one and thanks mainly to the hard work of many people, I think we just about pulled it off…

Glasgow Whisky Tours

Glasgow Whisky Tours from Ramsay MacFarlane on Vimeo.

Glasgow Whisky Tours were the perfect partner/client. We cannot thank Victor Brierley enough for his contribution. The ultimate Showman! Firstly, for stepping in at such short notice and grasping the concept of the event. It would have been ‘oh so easy’ to have been overly precious of the great brand work they have already done and pull their punches. But Victor did not. He was an absolutely incredible source of ideas. I have never seen one man able to source so many ideas in 1-2 hours. Funnily enough, while myself and the design team began brainstorming with Victor, and before the ‘digital conversation’ had even begun. We had about 5 pages full of great ideas. From a social media point of view, it kind of stunted our social media experiment, but why hang about. We had enough ideas to go forth and extra time to develop them. Thanks in a large part to Victor.

In the evening presentations, Victor also gave a tremendous presentation. As somebody who likes to stick to the script. I very much admired of Victor being able to give a knowledgeable, humorous and structured presentation of ‘Glasgow Whisky Tours’ with no notes. Furthermore, he was ably backed up by his partner Donald MacLellan, who likewise, presented his company in an exceptional manner with no notes. Finally we must thank them for the beautiful bottle of Bruichladdich 12 year old whisky they supplied for the after-party, which was also great fun. Overall, the perfect company to collaborate with.

Check out Glasgow Whisky Tours at http://glasgowwhiskytours.com/

Jim Henderson of Shirlaws

Jim Henderson made a fantastic contribution in each of the various parts of the event. Jim was the first person asked to come on-board and he ably demonstrated his ability in each of the various parts of the event. One of the reasons we so badly wanted Jim was his ability to take a complete step back from any business, analyse it in first principles and see the bigger picture as well as the future possibilities. His company Shirlaws are unique in their approach to not solely focus on ‘operational matters’ but on the ability to shape the company emotionally in the corrext context. They speak a lot about energy and rightly so. It is the invisible force that empowers any business’s number one resource, their staff. If we are designers of brand identity, Shirlaws assist in the designing of the business itself. In this role, Jim’s thoroughness and ability to coaxe the correct answers from Victor pre-event was vital. His line of questioning was critical in generating the correct brand analysis. In the evening, as expected, Jim gave an exceptional presentation on the importance of ‘positioning’ and why any company’s position should be effectively worked out before the beginning of any communications strategy. All the while, keeping the bigger picture in mind. A true pro and one of the favourites of the night.

You can find out more about Jim Henderson and Shirlaws on Twitter at @jimatshirlaws

Antonella and Ani

One of the best aspects of ‘Future Forward’ was the splendid contribution of the two London-based designers Antonella Bordone and Ani Passarelli. Victor was a little amused at the thought of two London designers, one with an Italian background and one from Guatemala re-designing such an authentically Scottish brand. However, they were both brilliant, and that is no over-statement. In the space of 6 hours, we had conducted a brand analysis, held a brainstorming session, generated numerous concepts and chosen three to develop. In the space of four hours, we were able to visualise three different concepts. A tremendous achievement for such a small space of time. None of this would have been possible, were it not for the incredible design skills of Antonella and Ani. They were able to grasp the concept, the Glasgow Whisky Tours brand identity and created close to 15 concept storyboards in the matter of hours. All with an exceptional use of the software and the correct level of brand sensitivity.

The results of which can all be found on our event infograph at https://www.theloft.co/our-work/future-forward/

On a personal note, it was just great to have them around and they made a lot of friends in Glasgow as we attended a number of the other events together..

Follow them on Twitter at…

Antonella Bordone @antolondon

Ani Passarelli @AniPassarelli

Hera Hussain

I must also thank Hera Hussain of Building Your Momentum and IA Cubed. Hera played a massive part in promoting the event and definitely brought much energy to all of the various proceedings. Her tweets, images and videos all played a great part in communicating the event to what seemed like all of Glasgow. We must thank her for this as well as giving a great presentation on the evening. The biggest compliment I can give is that ‘post-event.’ Hera Hussain was the name on a lot of people’s lips. And she was even able to attend pretty much every other event of Social Media Week and actively participated in several of her own..

Thanks to Hera and ‘Building Your Momentum,’ You can also see highlights of several of the speakers at…

Future Forward event clips from Building Your Momentum on Vimeo.

I am sure you know her already but in case you dont, you can follow Hera on Twitter at @herahussain

Others

I would also like to thank The Go Group and IA Cubed for their roles in the day. Particularly Kirsta and Susan from ‘Business and Training’ at Go, who were very professional and courteous in their dealings. Above all else, I would like to thank you the people of Glasgow for giving us such a great turn-out. We know there was 50-60 people there on the night and it was one of the busiest events of the week. There was a great atmosphere on the night and it made what was a massive investment of time and energy into something that felt truly worthwhile. We have definitely looked at the merits of the event and we are eager to host another one in the future. I genuinely believe that the spirit of social media, ‘sharing of knowledge and ideas’ is one way that we can prosper together. We would like to push this concept further. We have been approached by several parties about doing it all again, perhaps sooner than possible, so watch this space…

And finally on a personal note, I must absolutely thank friends and family and you know who you all are. They all helped out massively with various parts of the event, and its true to say that the event wouldn’t have been possible without them. Thank you…

You can check out the official infograph for the event at…

https://www.theloft.co/our-work/future-forward/

Have a great week folks and keep an eye out for another post about the other events of Social Media Week…

Benedetto Bordone

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