ABM Intelligence, which is now part of the Altia-ABM Group, is a specialist provider of covert intelligence systems based in Nottingham. They were introduced to us by our long-term client Altia Solutions as both companies were exploring a merger and we were asked to bring the company further into the family by creating a new brand, one which would sit comfortably alongside that of Altia.
As a company with a great culture of innovation, we were asked to help articulate this with the creation of values, vision and a mission statement alongside a new identity. We were asked that ABM staff take a lead role in an exercise that would eventually shape the company’s operations, sales and client-service.
We spoke to every member of their large team and during our interviews; we discovered that ABM staff were most proud of their ability to innovate, stay ahead of legislation changes and serve the law enforcement community.
The team were particularly passionate about ‘incremental gains’ – one such example being one less mouse click in a programme, multiplied across a team, over a number of days makes a significant difference to a client’s productivity.
Finally, efforts were taken to ensure the entire ABM team bought into the exercise itself after its completion so we adapted traditional terms like ‘Values’ and ‘Mission Statement’ to the more accommodating ‘Who we are’ and ‘What we do.’
“The loft helped us to create a new brand after our merger in 2016. They went to great lengths to talk to everybody in the company, they were always responsive to changes and both the identity and cultural aspects of the new brand have been a great help to us in re-positioning the organisation and getting our messages across. We very much enjoyed working with them, highly recommended.”
Paul Hardman, Group Client Manager for Altia-ABM