Clients are at the heart of every project we create — an integral slice of the delicious design pie. So understanding them is massively important, especially when it makes both parties lives a lot easier.

Throughout my time working in a design studio, I have picked up some handy tips that I feel will help designers of any level. It’s super simple stuff, but it can be easy to forget. I give you, ‘Clients: A How-To Guide’.

I will be delivering this guide each week, focusing on different topics, including:

• Presentations
• Meetings
• Communications
• Going the Extra Mile
• Building Relationships

The topics will delve deeper into some personal anecdotes and opinions I have on the matters. I look forward to seeing you next week.

Reiss, Designer & Director of Client Happiness (yes, that’s an official title).

Reiss is a multi-purpose designer with a broad range of skill-sets.

He loves being a part of any creative activity — whether it’s mapping out a user experience, getting his hands dirty with some copy or even re-building bits of his motorbike.

A born people-person, Reiss is never happier when showcasing ideas from his vividly wild imagination and working with clients to see them through to completion. Once an architect, he has a keen eye for conceptual ideas and never tires of learning new things.